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From Fort Worth Business Press by Cara West June 2005 |
JPS offers new technology
John Peter Smith Hospital is implementing VoiceLink™ from Vocada, Inc., an advanced medical communications system designed to ensure that critical patient findings quickly reach the right physicians. The Dallas-based company developed and patented the technology.
VoiceLink automates the time-consuming process of communicating critical patient findings from a diagnostic department to an ordering physician. The diagnostic physician or lab technician makes one call to report a critical finding and VoiceLink does the rest.
If necessary, alerts are made to the ordering physician or medical team member that a patient's report is ready for retrieval. It documents when the alert is sent and when the voice message is retrieved, and notifies the diagnostic clinician of the status. It retains the original voice message and documentation in a searchable archive for 10 years or longer, and ensures compliance with all regulatory and accreditation standards.
"We chose VoiceLink because we believe it will provide information about our patients' conditions to our providers in the most effective and timely manner possible," said Kristin Jenkins, vice president for administrative services and chief corporate officer for JPS Health Network.
JPS officials said VoiceLink's ease of use was a big selling point. Because it is a hosted system, it requires no investment in hardware or software.