February, 2007
Interoperability: The Patient Care Imperative
The RIS/PACS Experience at UCSD
Also, newly integrated with our PACS is the Veriphy critical test-result management system from Vocada Inc, Dallas. This is an enterprise solution for swiftly communicating critical test results from hospital diagnostic departments to ordering clinicians. It employs a proprietary hosted system to automate and verify the communication of critical test results in real time, which has the effect of enhancing patient safety and boosting physician productivity. Now, we no longer face the problem of being unable to reach the patient's clinician team in the event that our findings require immediate attention (a situation that, in a major medical institution, can easily occur 20 times a day). The system automatically pages the physician and, if there is no response, works its way up the chain of command, all the way to the department chair, if necessary, until it reaches someone who answers the page. It also maintains, for medicolegal auditing purposes, a log of page attempts and callbacks.
http://www.imagingeconomics.com/issues/articles/2007-02_01_SS.asp