Read-backs Made Easy
Veriphy™ Lab to Make Debut at CLMA Event
Veriphy™ is
the market-leading solution for CTRM and already is in use by 125 hospitals
nationally. The radiology community was the first to embrace CTRM as a
technology-based strategy to improve patient safety and staff productivity, but
hospital labs now are beginning to embrace the solution, as well.
Vocada
will introduce its new Veriphy™ Lab solution at the annual meeting
of the Clinical Laboratory Management Association (CLMA) March 25-27 in
Henry Ford Health Systems (MI)
Wishard Health Services (IN)
Memorial Hermann (TX)
Bon Secours St. Francis (SC)
Grady Health System (GA)
The Children's Hospital of Philadelphia (PA)
Los Angeles County Department of Health Services (CA)
A clinical
lab at a big urban hospital can easily average 1500 to 2000 critical and urgent
critical value reports per month. Beyond the obvious productivity issues in
communicating critical values, read-backs by the recipient have become a major
concern of both clinicians and the Joint Commission. The read-back of a critical
value must be done and it must be documented. Paper-based manual systems simply
are inadequate for the job. Meanwhile, patient lives are on the line.
Veriphy™ Lab automates the process of communicating critical and
urgent lab values - customized for each hospital - in a closed-loop
system. Using simple voice and computer prompts, the hosted Veriphy™
system:
- Enables
the lab tech or physician to create and send a message only once;
- Allows
the sender to add a voice comment to the critical value message;
- Actively
notifies the nurse and/or ordering clinician that a critical or urgent lab value
is pending;
-
Indicates by color code whether the value is of a critical or urgent nature;
- Allows
the recipient to process the information in real time by phone or PC;
- Prompts
and records the nurse's read-back of the result, and even continues prompting,
if necessary, until the read-back is correct;
- Verifies
to the sender that the message was received and read back correctly;
-
Escalates the notification if necessary;
- Monitors
and tracks the communication process;
-
Documents the entire communication process;
- Stores
the communication record in a searchable archive for years, and
-
Automates compliance with Joint Commission standard for critical results
communication.
And, like all Veriphy™ products, Veriphy™ Lab not only does all this but
also provides hospital management with a real-time picture - in a web browser -
of how well or poorly a department or individual physician is doing in meeting
established goals for turnaround times.
"Veriphy™ eliminates a blind spot for a key performance indicator," said Thomas White, co-founder and executive vice president of Vocada. "Now hospitals have visibility and actionable data on communication of critical values, and it makes a big difference for patients, hospitals, and clinicians."
Vocada, Inc.
Vocada's Veriphy™ critical test result management solution is the only
enterprise solution for communicating critical test results from hospital
diagnostic departments to ordering clinicians. Using a patented, hosted system,
Veriphy™ automates and verifies communication of critical test results in a
real-time, assured and trackable solution, simultaneously enhancing patient
safety and boosting clinical staff productivity. The privately held,
Dallas-based company was founded by brothers Peter and Thomas White, who were
previously involved with other innovative and successful technology ventures.
The company introduced its first product, VoiceLink™, predecessor to Veriphy™, in
2004. For more information, visit
http://www.vocada.com .
MEDIA CONTACT: GREG GRAZE, 214-680-7893, OR E-MAIL
greg@grazepr.com